Fort Lauderdale Realty Group ("FLRG," "we," "us," or "our") respects your privacy and is committed to protecting the personal information you provide when using our website, services, communications, and related technology platforms.
This Privacy Policy explains how we collect, use, disclose, and protect information when you visit FTLRealtyGroup.com, communicate with us, create an account, submit an inquiry, request real estate services, or otherwise interact with Fort Lauderdale Realty Group.
Information We Collect
We may collect information that you voluntarily provide to us, including your name, email address, telephone number, property address, real estate preferences, account information, messages, inquiries, uploaded documents, and other information you choose to submit.
We may also automatically collect certain technical information when you use our website, such as browser type, device information, IP address, pages visited, referring pages, approximate location information, and website usage information.
Information may also be collected through forms, account registrations, property inquiries, saved searches, appointment requests, client portals, and other interactive website features.
How We Use Your Information
We may use collected information to:
- Respond to property, buying, selling, leasing, commercial real estate, or other service inquiries.
- Communicate with clients, customers, prospects, agents, and website users.
- Provide requested real estate services and property information.
- Send transaction, appointment, account, service, and property-related notifications.
- Maintain user accounts, saved searches, favorites, and client portal functionality.
- Improve our website, services, technology, and customer experience.
- Protect against fraud, unauthorized access, misuse, or other security threats.
- Comply with applicable legal, regulatory, brokerage, and recordkeeping requirements.
MLS and Property Information
Property information displayed on our website may originate from Multiple Listing Services ("MLS"), IDX feeds, real estate brokers, agents, property owners, public records, or third-party data providers.
MLS and property information is provided for informational purposes and may be subject to changes, errors, omissions, prior sale, lease, withdrawal, or other modifications.
Cookies and Website Technologies
Our website may use cookies, analytics tools, session technologies, and similar technologies to operate website features, remember preferences, analyze website usage, improve performance, and enhance the user experience.
Users may be able to control certain cookie settings through their browser or device.
Third-Party Services
We may use third-party technology providers to operate portions of our business and website, including communications, website hosting, MLS/IDX services, analytics, electronic signatures, scheduling, customer relationship management, mapping, payment processing, video communications, and other business technology.
These providers may process information on our behalf where reasonably necessary to provide their services.
Fort Lauderdale Realty Group does not sell personal information to third parties.
SMS Terms & Conditions
Product Description
By providing your mobile phone number and affirmatively consenting to receive text messages, you consent to receive SMS messages from Fort Lauderdale Realty Group related to your real estate inquiries, property information, appointments, account notifications, client communications, transaction updates, service updates, and other communications related to services you have requested from us.
Consent to receive SMS messages is not a condition of purchasing real estate brokerage services.
Message Frequency
Message frequency may vary.
The number of SMS messages received may depend on your communications with Fort Lauderdale Realty Group, requested services, property inquiries, transactions, appointments, account activity, and other relevant interactions.
Message and Data Rates
Standard message and data rates may apply.
Opting Out
You may opt out of receiving SMS messages at any time by replying with "STOP" to any SMS message you receive from us.
After opting out, you will receive a confirmation message, and we will cease sending SMS messages to your number.
Help and Support
If you need assistance or have questions about our SMS service, reply with "HELP" to any SMS message you receive.
You may also contact Fort Lauderdale Realty Group:
Email: brian@ftlrealtygroup.com
Website: FTLRealtyGroup.com
SMS Privacy
Your phone number will be handled in accordance with this Privacy Policy.
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes.
All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Full SMS Terms
Sharing of Personal Information
We may disclose information to service providers and business partners when reasonably necessary to provide services requested by a user, operate our website, conduct brokerage activities, maintain our technology systems, comply with legal obligations, or protect our business and users.
This may include technology providers, MLS organizations, real estate professionals involved in a transaction, title or closing professionals, service providers, and other parties when necessary to fulfill a requested service.
However:
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
Text messaging originator opt-in data and consent will not be shared with any third parties.
Data Security
We use reasonable administrative, technical, and organizational safeguards designed to protect personal information from unauthorized access, alteration, disclosure, misuse, or destruction.
However, no website, communications system, electronic transmission, or storage system can be guaranteed to be completely secure.
Data Retention
We may retain information for as long as reasonably necessary to provide services, maintain business and brokerage records, comply with legal or regulatory obligations, resolve disputes, enforce agreements, and protect legitimate business interests.
Your Choices
Users may contact us to request updates or corrections to certain personal information they have provided.
Users may unsubscribe from marketing emails by following the unsubscribe instructions contained in those messages.
Users may opt out of SMS communications by replying STOP.
Third-Party Links
Our website may contain links to third-party websites or services.
Fort Lauderdale Realty Group is not responsible for the privacy practices, security, or content of websites or services operated by third parties.
Users should review the privacy policies of third-party services before providing personal information.
Children's Privacy
Our website and real estate services are not directed toward children under the age of 13, and we do not knowingly solicit personal information from children under 13 through our website.
Changes to This Privacy Policy
Fort Lauderdale Realty Group may update this Privacy Policy from time to time to reflect changes in our services, technology, business practices, or legal requirements.
When changes are made, the updated effective date will be displayed at the top of this page.
Contact Us
If you have questions regarding this Privacy Policy, your personal information, or our communications practices, contact:
Fort Lauderdale Realty Group
Website: FTLRealtyGroup.com
Email: brian@ftlrealtygroup.com